Text messages are always free
Pay for phones, not for texts
Your own Android phones and SIM cards do the sending, so there’s no per-message fee. You pay a simple monthly plan, plus only the extra phones, numbers and calls you use.
No card needed to start · No contract · Cancel any time
Simple, published rates
Start with the plan, then add what you need. Prices drop automatically as you grow.
heartbit plan
Extra gateway phones
Phone numbers
Calling
API requests
Text messages
Phones and numbers are billed for the time they’re connected, so one added partway through the month costs part of a month.
Every feature, on every account
There are no tiers to upgrade to. Everyone gets all of this from day one.
- Shared team inbox for every connected number
- Unlimited team members with no per-seat fees
- Bulk messages with automatic STOP opt-outs
- Browser calling with voicemail and recording
- REST API and webhooks for your own software
- Verification codes to confirm phone numbers
- Encrypted storage for message and call content
- Two-factor sign-in, passkeys and an activity log
What it costs in practice
Three typical setups, priced at the rates above.
One front-desk phone sending appointment reminders. No calling.
- heartbit plan (1 phone)
- $16.00
- Text messages
- Free
Five driver phones, one office number and about 800 minutes of calls a month.
- heartbit plan (1 phone)
- $16.00
- 4 extra phones
- $40.00
- 1 phone number
- $4.00
- 600 min out, 200 min in
- $14.40
- Text messages
- Free
Twenty agent phones, four numbers and 6,000 recorded minutes a month.
- heartbit plan (1 phone)
- $16.00
- 19 extra phones
- $152.50
- 4 phone numbers
- $16.00
- 4,000 min out, 2,000 in
- $104.00
- 80,000 API requests
- $6.00
Why texting is free with heartbit
Most texting services buy messages from carriers and resell them to you. heartbit uses the plan your phones already have.
| Sending 20,000 texts a month | Cost of the messages | Plus |
|---|---|---|
| heartbit | $0 | $16 plan |
| A service charging $0.049 per text | $980 | number rental |
| A service charging $0.01 per text | $200 | monthly plan |
Billing questions
How can text messages be free?
Texts travel through the SIM cards in your own phones, using the plan you already pay your carrier for. We don’t add a second charge on top.
What happens when my free trial ends?
If you’ve added a card, your first $16 payment is taken when the trial ends, and that becomes your monthly billing date.
If you haven’t, your account is paused and nothing is charged. You can come back any time: add a card in Settings → Billing and reactivate for $16. There’s no second free trial.
What’s the least I can pay?
$16 a month. That covers one gateway phone, unlimited texts and unlimited team members. Everything else is charged only if you use it.
What if a payment doesn’t go through?
We’ll email you and try your card again over the next few days. If it still fails, texting and calling pause until the balance is paid.
To restore service, update your card and pay the overdue amount in Settings → Billing. You’re never charged for months your account was paused, and texts received in the meantime are kept on your phones.
Is there a contract?
No. You pay month to month and can cancel whenever you like.
What happens if I cancel?
Your account keeps working until the end of the month you’ve paid for, and the $16 plan isn’t charged again. Any extra usage from that last month, such as call minutes or extra phones, is billed once on a final invoice. Payments already made aren’t refunded.
What happens to my data if I close my account?
You have 60 days to change your mind and restore it. After that, your account and its data are permanently erased. While your account is open, nothing is ever deleted: removing something archives it.
Where do I find my invoices?
In Settings → Billing, choose Invoices and billing history. You’ll get a receipt by email after every payment.
Can I record calls?
Yes, at no extra cost. You’re responsible for following the call recording consent laws where you and the people you call are located.
Which countries can I call?
Calling rates shown are for the United States and Canada. Contact us for other destinations.
Start with one phone
Try heartbit free for 7 days. No card needed, and nothing to cancel if it isn’t for you.
Prices in US dollars, excluding tax.